Selected Client Work

Modernizing Complex Enterprise Platforms

I specialize in modernizing complex enterprise platforms — reducing operational friction, improving usability at scale, and embedding durable design systems across regulated industries.


Verizon Partner Solutions

Enterprise B2B Platform Modernization

Telecom / B2B
Featured Case Study

Role: Senior Product Designer & Design Lead

Scope: Multi-business-unit B2B order management platform

Impact: 40% reduction in order processing time • 40% support dependency reduction • 92% unassisted task completion

Senior Product Designer & Design Lead
2018 – 2020

Led the transformation of a 35-year legacy ordering system into a unified B2B partner dashboard. Consolidated fragmented order status, SLA tracking, and performance metrics into a single, scalable interface. Established reusable design patterns and governance models adopted across multiple enterprise tools, reducing cognitive load and operational friction for channel partners.

40% reduction in order processing time


FlightSafety International

AI-Powered Aviation Training Platform

Aviation / Training
Featured Case Study

Role: Lead Product Designer

Scope: First native mobile platform for aviation training operations

Impact: 42% reduction in scheduling friction • 35% retention increase • 90% task success

Lead Product Designer
2020 – 2023 · via WebZonee Global

Designed a native mobile platform for pilots and instructors, surfacing schedules, certifications, and training workflows in a task-oriented interface optimized for tablets.
Embedded AI-powered scheduling and biometric authentication while maintaining usability in a safety-critical environment. Defined mobile-first patterns and scalable interaction models for long-term adoption.

First mobile platform for pilot training ops


Bank of America

Financial Services
Featured Case Study

Enterprise Accessibility & Design Systems Leadership

Lead UX/UI Designer & Accessibility Specialist
2023 – 2025

Role: Lead UX/UI Designer & Accessibility Specialist

Scope: Platforms serving millions of users

Impact: 90% reduction in review cycles • Enterprise WCAG 2.1 compliance infrastructure

Led accessibility infrastructure across enterprise financial platforms, embedding WCAG 2.1 standards into system-level tokens and reusable components.
Reduced late-stage compliance rework by formalizing contribution models and accessibility governance, accelerating release cycles across multiple business units.

Enterprise platforms serving millions of users

Startup · Product Design

FinServ Analytics — Performance Dashboard

Lead Product Designer
Nov 2025
FinTech Startup · Internal Reporting

Can show lots of data and complex analysis without cluttering the screen. Implements complex, feature-heavy workflows in a simple and intuitive way — KPI cards, multi-axis charts, sortable data tables, and geographic breakdowns all in a single, clutter-free view with progressive disclosure and information hierarchy.

Data-dense UI without clutter
Complex workflows simplified
0 → 1 product








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