Selected Client Work

Modernizing Complex Enterprise Platforms

I specialize in modernizing complex enterprise platforms — reducing operational friction, improving usability at scale, and embedding durable design systems across regulated industries.


Verizon Partner Solutions

Enterprise B2B Platform Modernization

Telecom / B2B
Featured Case Study

Role: Senior Product Designer & Design Lead

Scope: Multi-business-unit B2B order management platform

Impact: 40% reduction in order processing time • 40% support dependency reduction • 92% unassisted task completion

Senior Product Designer & Design Lead
2018 – 2020

Led the transformation of a 35-year legacy ordering system into a unified B2B partner dashboard. Consolidated fragmented order status, SLA tracking, and performance metrics into a single, scalable interface. Established reusable design patterns and governance models adopted across multiple enterprise tools, reducing cognitive load and operational friction for channel partners.

40% reduction in order processing time
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Final Works
Final Works
Low Fidelity Wireframe
Low Fidelity Wireframe
Visual/High Fidelity Design
Visual/High Fidelity Design

FlightSafety International

AI-Powered Aviation Training Platform

Aviation / Training
Featured Case Study

Role: Lead Product Designer

Scope: First native mobile platform for aviation training operations

Impact: 42% reduction in scheduling friction • 35% retention increase • 90% task success

Lead Product Designer
2020 – 2023 · via WebZonee Global

Designed a native mobile platform for pilots and instructors, surfacing schedules, certifications, and training workflows in a task-oriented interface optimized for tablets.
Embedded AI-powered scheduling and biometric authentication while maintaining usability in a safety-critical environment. Defined mobile-first patterns and scalable interaction models for long-term adoption.

First mobile platform for pilot training ops
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Login screen workflow
Login screen workflow
Baggage Tag
Baggage Tag
Baggage Tag
Baggage Tag
Baggage Tag
Baggage Tag
Baggage Tag
Training Materials
Baggage Tag
Training Materials
Baggage Tag
Training Materials
Baggage Tag
Tablet View
Baggage Tag
Tablet View
Baggage Tag
Tablet View

Bank of America

Financial Services
Featured Case Study

Enterprise Accessibility & Design Systems Leadership

Lead UX/UI Designer & Accessibility Specialist
2023 – 2025

Role: Lead UX/UI Designer & Accessibility Specialist

Scope: Platforms serving millions of users

Impact: 90% reduction in review cycles • Enterprise WCAG 2.1 compliance infrastructure

Led accessibility infrastructure across enterprise financial platforms, embedding WCAG 2.1 standards into system-level tokens and reusable components.
Reduced late-stage compliance rework by formalizing contribution models and accessibility governance, accelerating release cycles across multiple business units.

Enterprise platforms serving millions of users

Startup · Product Design

FinServ Analytics — Performance Dashboard

Lead Product Designer
Nov 2025
FinTech Startup · Internal Reporting

Can show lots of data and complex analysis without cluttering the screen. Implements complex, feature-heavy workflows in a simple and intuitive way — KPI cards, multi-axis charts, sortable data tables, and geographic breakdowns all in a single, clutter-free view with progressive disclosure and information hierarchy.

Data-dense UI without clutter
Complex workflows simplified
0 → 1 product
Dashboard








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